We've created "InVue", our maintenance standard. It's our 24/7, real-time monitoring system for virtually every part that we install. This means we not only perform every function required for code compliance, we also engineer problem prevention through early alert systems. We set up our computers to continuously monitor your elevators' performance. If any facility indicates two or more shut-downs or call-backs, this triggers immediate supervisory attention. A "Critical Report" highlights any facility with repetitive problems. This automated status review provides a fail safe system to identify occasional technical problems before they become chronic or major. As a result, the buildings we serve typically enjoy the highest levels of tenant satisfaction. And to date, we've achieved a 100 percent performance ratio, which refers to an identical number of visits scheduled versus visits performed. Keeping to our word of being the best vertical transportation server around.
Check out our news section to see what our Code Deparment has posted about the latest Code Department Updates from the New York Department of Buildings.Code Updates
We're family owned and operated and have been for the past 30+ years. So you can garauntee you'll be in good hands with us.
We have the highest safety grade in our industry, Code Rule 60, having been awarded the certification as of 2017. And we're proud to say, we are constantly improving our safety standards even further to garauntee people get to where they need to go safely.
There have been two major code updates: Door and Gate Monitors and Rope Grippers: Elevator Brakes. Both are effective as of 2015. So if you haven't heard of the updates, or would like to read more about them, click learn code updates above